PECO is Preparing to Support Customers Ahead of Weekend’s Winter Weather
PHILADELPHIA (January 22, 2026) — A significant winter storm is forecast to bring
periods of heavy snow and possible freezing rain across the region this weekend. In
advance, PECO is coordinating its storm preparation and response efforts to support
customers and is sharing important tips with customers including how to report and
track power outages, should they occur.

PECO has proactively increased staffing to ensure crews are available to respond to
any power outages as quickly and safely as possible. The storm brings the potential
for a significant accumulation of snow, along with sleet or freezing rain, which can
have an impact on trees and power lines.

PECO’s storm preparation efforts

• PECO is actively monitoring the weather and developing plans in advance for
  potential impacts on the company’s electric and natural gas systems.

• When extreme weather hits, PECO is prepared and dedicated to restoring
  service to customers as safely and quickly as possible. PECO is currently
  preparing crews and contractors to respond to potential outages. In the event
  of outages, crews will work around the clock until every last customer is
  restored.

Customers should also take steps to prepare for severe winter weather

• Charge cell phones and mobile devices before storms hit.

• a flashlight with fresh batteries on each floor of your home.

• Have a supply of bottled water and easy-to-prepare, non-perishable foods
  available.

• Regularly check weather information so you’re aware of conditions.

• Stay away from downed power lines and electric equipment – always assume it
  is energized.

During winter storms, customers also should remember to:

• Keep exhaust vents for natural gas appliances like water heaters, furnaces,
  and fireplaces clear of snow and ice to prevent buildup of carbon monoxide.

• Keep natural gas meters clear of snow and ice by using a broom or brush to
  gently clear the area around the meter.

• Find more safety tips at peco.com/Storm

How to report an outage

• Customers experiencing issues with their electric or natural gas services
  should contact PECO at 1-800-841-4141. Alternatively, customers can easily
  report issues at peco.com/Outages using their phone, tablet or computer or
  through PECO’s free mobile app.

• Customers can visit peco.com/Alerts to choose how to receive information –
  via text, email or phone – including when power is out in their area, when
  service is expected to be restored, or when power is restored.

• PECO has a two-way texting program for outages. By texting “ADDOUTAGE”
  to MYPECO (697326), customers can enroll in the program, report outages,
  and check the status of their outage through text messaging. To use this
  service, a customer’s mobile number must be registered with their account.

• Customers can find additional information at peco.com/Storm. Follow us on
  Facebook at facebook.com/pecoconnect and on Twitter
  at twitter.com/pecoconnect.

Restoration priorities
PECO’s restoration priorities are focused on public safety and other essential services
such as 911 centers, hospitals, and pumping stations. Then restoration is generally
scheduled so that the greatest number of customers can be restored as quickly and
safely as possible.

After addressing downed live wires or potentially life-threatening issues, crews will
focus on transmission lines that serve thousands of customers and substation
equipment that can affect widespread areas. Crews will then address main distribution
lines serving large numbers of customers and secondary lines serving neighborhoods.
After major repairs are complete, crews will begin to work on service lines to individual
homes and businesses.

An official copy of PECO’s press release can be found below.